About EcomTrade24
EcomTrade24 is a professional financial recovery service helping online shops and digital businesses recover unpaid invoices and failed payments from customers. We operate across the entire European Union and the United States, offering legally compliant and customer-friendly payment collection.
Backed by years of e-commerce experience and a team of legal and financial experts, we handle each case with professionalism, transparency, and data protection compliance.
Our Services
- Debt collection for unpaid online orders
- Automated reminders and dunning letters
- Legal documentation and case escalation
- Cross-border recovery (EU & USA)
- Secure and GDPR-compliant communication
Trusted by Businesses Across Europe & the US
“EcomTrade24 helped us recover several large unpaid B2B orders across France and Italy within weeks. Professional, fast, and GDPR compliant.”
– Laura S., CFO of BlueNova Ltd.
“We were struggling with overdue invoices from German clients. EcomTrade24 stepped in and handled everything legally and respectfully.”
– Thomas W., CEO of GearLogic Inc.
“Thanks to their EU & US coverage, we finally recovered debts from clients in both New York and Amsterdam. Highly recommended.”
– Maria L., Owner of PixelShade Studio
“Very discreet and effective! Our Shopify-based eCom store got a 93% collection rate via EcomTrade24 within 30 days.”
– Daniel K., Ops Manager at QuickCharge EU
“Our customer didn’t pay $1200 in digital licensing. EcomTrade24 contacted them professionally and we got full payment + apology.”
– Andrea M., Co-Founder of Licenso SoftWorks
“Great service with real results. Their team communicates clearly and maintains a professional tone with our clients.”
– Julian F., Legal Advisor at RetailMerge GmbH
Our Pricing Plans
Starter Package
Best for occasional debt recovery needs
€89 / case
- ✓ 1:1 email communication with your client
- ✓ Personalized reminder based on your order details
- ✓ Up to 3 follow-up emails per case
- ✓ No phone calls, letters, or physical visits
Simple, compliant, and discreet — ideal for one-time recovery needs.
Book NowProfessional Plan
Ideal for monthly recovery needs
€149 / case
- ✓ Priority case processing with faster resolution
- ✓ Multilingual recovery (EN / DE / FR)
- ✓ Payment tracking and structured follow-up
- ✓ All contact via email only – fully GDPR compliant
Designed to protect your reputation while recovering outstanding payments efficiently.
Book NowEnterprise Solution
For high-volume recoveries & API access
Custom Pricing
- ✓ API or CSV-based data sync for bulk imports
- ✓ Fully branded email outreach under your company name
- ✓ International coverage (Europe, UK, US)
- ✓ Dedicated account manager and optional legal escalation
Contact us for a tailored quote based on your case volume and business needs.
📩 All Plans Include:
- Professional email tone – no threats, fully legal
- Secure, GDPR-compliant storage
- No upfront contact with the customer unless authorized
- Transparent logs and success reporting on request